FAQ

• Kobold Troubleshooting & Bug fixes

  Both the Thermomix® unit and the Vorwerk® VC100 are built to last, pushing innovation to its limits. View and download a complete copy of the: Vorwerk® VC100 Limited Warranty here

• April, May, June, July, August Incentive/Bonus for Consultants

  August 2024 Same as July Reference: https://consultant.thermomix.com/wp-content/uploads/2024/07/Rules-and-FAQs_Thermomix_Run_for_Gold_USCA.pdf  -----------------------------------------------------...

• Thermomix® TM6 System Messages 1 - 299

  Sometimes your Thermomix® TM6 needs to communicate something to you. In the following article, you will be able to find what to do if you do not understand the message appearing on your Thermomix® ...

• My TM5 is showing an error code, what does this mean?

    These Error Codes are a reference, for troubleshooting and questions, please contact our Customer Happiness Team at 1.888.867.9375 or email service@thermomix.us for assistance.   Code Reason f...

• How do I publish my content in other languages?

  If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

• How do I customize my Help Center?

  You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

• How can agents leverage knowledge to help customers?

  You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

• What are these sections and articles doing here?

  This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...